Frequently Asked Questions
In our efforts to provide the best possible experience for our artists and labels, we are an invite-only service. This allows us to maintain regular communication with our clients, and create a productive partnership between all teams involved in your release.
If you’re interested in learning more, please submit your info via the form located here.
Audio files must be in .WAV format, and artwork needs to be a .JPG or .PNG image measuring a minimum of 1500 x 1500 pixels.
Details coming soon.
PRIMARY VS FEATURED ARTISTS
Primary artists are included on both the album and the track level, and all primary artists included will share streaming data across platforms (stream counts, monthly listeners, etc.). If a track has 5 or more primary artists, the release must be labeled as a “Various Artists” compilation.
Featured artists are only attached at the track level, and will appear in the “Appears On” section on most DSPs, without transferring streaming data to the featured artist(s).
The length of time for content to appear live depends on each DSP’s guidelines. Stores such as Apple Music, Amazon, Tidal, and Deezer can be expected within 24hrs; whereas Spotify has a longer waiting period of 24-48hrs.
UPDATES / TAKEDOWNS
If you need to update anything regarding your recent release or submit a takedown, please reach out directly to your contact at CmdShft or email@example.com to have an update sent. Expect changes to be processed along the same timelines as standard deliveries.
If you’re interested in moving your previous catalog to CmdShft from another distributor, the process is very straightforward. All releases must be uploaded with the same metadata, audio files, artwork, and ISRCs to ensure track linking on streaming platforms. Once these new versions are delivered, it will take several days for all data to merge. Upon successful redelivery, you can then contact your previous distributor for takedowns to avoid any lapse in availability.
CmdShft pays out based on master royalties reported by each DSP. Reports are sent monthly, and funds will be available for withdrawal as soon as they are ingested and processed within our system.
Disclaimer - Most DSPs report to distributors on a 90 day delay, which means royalties reflected on your CmdShft Dashboard will start to populate for those platforms 3 months after release. After this initial delay, data will be reported every month.
MASTER VS COMPOSITION ROYALTIES
CmdShft only pays royalties to owners of the master recording; as distributors only handle master royalties paid by DSPs. For composition royalties, you will need to get in touch with your Performing Rights Organization (BMI, ASCAP, SESAC, etc.).
When uploading an album, you’ll have the option to set up master royalty splits on our website. All you need are email addresses for all parties, and everyone will be notified via email of their royalty share when submitted. Upon processing of royalties, funds will be automatically split between master owners. This can be set up on the album level or for each individual track.
Disclaimer - Data will not be processed for any release on which there are unconfirmed royalty splits. All parties must agree on percentages before anyone gets paid.
A unique feature of our site is our proprietary expense system for labels. Advances can be automatically recouped at customizable rates and prioritized accordingly, allowing labels to use their CmdShft account as automatic financial management, all while maintaining transparency between all parties.
When we deliver music to DSPs, we will also deliver it to YouTube for Content ID. This allows us to claim the song on your behalf, and ensure you’re getting paid for the use of your recording on any video across the whole platform.
MULTI-CHANNEL NETWORK (MCN)
With our multi-channel network on YouTube, we can further help manage content, copyrights, monetization and promotion. If your channel meets Google’s partner threshold, we are happy to consider inclusion in our network.
TOPIC CHANNELS AND VIDEOS
Topic channels and topic videos are auto-generated by YouTube when music is delivered, and act like other streaming platforms. These videos are standard practice, and don’t interfere with uploads on your personal channel.
OFFICIAL ARTIST CHANNELS
YouTube has been in the process of combining artist channels, topic channels, and third party channels (like VEVO) into official artist channels, with the music icon displaying next to the title and all content in the same place. Although it’s not a quick update due to volume, we can submit a request to have your channels merged into an official artist channel if it meets the proper criteria.
If you’re releasing a cover song, you’ll need to purchase a mechanical license. Streaming services don’t require this, but in order to have your song available on download platforms and YouTube, you will need to obtain one. These are relatively inexpensive and easy to find through services like Easy Song Licensing and The Harry Fox Agency.
When licensing your music for movies, television, or other media, you may run into copyright conflicts over claims on your music. If you need claims released on YouTube, contact your CmdShft representative or firstname.lastname@example.org and we will accommodate any needs required by your sync licensing service.
On your CmdShft Dashboard, you have direct access to create pre-saves and smartlinks through Feature.fm. These are free to use and available for any release in your catalog. View our tutorial video below:
Details coming soon.
Details coming soon.